Djembe Warranty Policy
At The JAMMIN! Shop, we highly value both craftsmanship and customer service, and want to address the understandable concern about the longevity of natural skin heads on the instruments we build.
All djembe heads eventually split, and this is always a concern when buying a new instrument, or having your old drum reheaded. The amount of tension on the skin of course plays a great part in this. We tune all our djembes, as well as the drums we rebuild for clients, to ready-to-play djembe accompaniment tightness and pitch. At this level of tension and tuning, we warranty the skins and our work as follows, in the event of breakage:
Custom Djembes and Rebuilds:
30 days: 100% of repair and materials cost. Customer pays all shipping costs.
60 days: 60% of repair and materials cost. Customer pays all shipping costs.
90 days: 30% of repair and materials cost. Customer pays all shipping costs.